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We promise guaranteed product quality and expert customer service. As a company of scientists, we understand how important it is to work with antibodies that are specific and consistent from lot-to-lot. To ensure antibody performance, we work closely with our suppliers to ensure all antibodies are extensively validated in multiple research applications.

If a product fails to perform as specified on its datasheet please contact us and we will guide you through a few simple troubleshooting steps. If your issue is not resolved, we will offer you the choice between a replacement (at no extra cost) or a full refund.

Terms and Conditions

  • Guarantee only applies for products supplied by Antibodies.com.
  • Guarantee is valid for 12 months from the date of delivery.
  • Guarantee applies only when products are stored in accordance with the storage conditions specified on the datasheets.
  • Guarantee applies only when samples derived from species listed on the datasheet are used.
  • Guarantee applies only when products are used in validated applications as specified on the datasheets.
  • In rare cases, product availability may limit replacements. Where possible, an alternative product will be offered.
  • This product guarantee is subject to change without notice and applies to end-users only.